Your Privacy Matters
Doing business with your local piano store shouldn't come with security problems and we take every precaution we can to protect you. Though we cannot be held responsible for the actions of other websites, we can promise you that our goal is to make your experience with us as safe and enjoyable as possible.
What We Do With Your Information
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone numbers or PEP membership status. You may, however, visit our site anonymously.
From time to time, we may send you an email to inform you about upcoming special events, new product releases or to respond to inquiries or requests. We may even send you a postcard once in awhile. On rare occasions, we may need to call you for more information. If you request in-home services (such as piano tuning, moving, repair, purchase, etc.), we will call you and setup an appointment prior to visiting your home.
Under no circumstances will we sell, exchange, transfer or give your information (public or private) to third parties without your consent (other than for the express purpose of delivering the purchased product or service requested).
Protecting Your Information
We do not store copies of your private information (such as credit card numbers, social security numbers, financials, etc.) on our servers.
We are also in compliance with COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
If at any time you wish to unsubscribe from future emails, you may do so easily. We include detailed instructions at the top or bottom of each email.
Should you decide that you wished to be removed from our mail list completely, just email us and request to be removed. We will be sorry to see you go, but we will remove you immediately.
By using our site, you consent to the terms listed here.